Privacy Policy

 

Privacy Policy

(updated: Aug 31, 2018)

Abstract

This document contains the rules concerning the confidentiality of data of users who use or visit our products and websites.

Main assumptions

We have great respect for the privacy of our users, and we want to protect it both while they visit websites and apps.

So, we are careful when managing all data (anonymous, non-personal, and personal information) our users share with us.

Agreement

By entering, connecting to, accessing or using our apps and sites, you agree to the terms and conditions described in this privacy policy, including the collection and processing of your personal information. If you disagree to any term provided herein, please stop accessing and using our sites and apps. If you are under the age of eighteen(18) you hereby represent that your legal guardian has reviewed and agreed to this Privacy Policy.

Kind of information

The information subject of this privacy policy is of three types.

We may manage anonymous and non-personal information. Non-personal information consists of technical, behavioural, and aggregated information. It may contain, among other things, user’s activity on sites and apps, together with the type of operating system and more. This type of information does not enable identification of an individual user. We could use this information for analytics purposes.

We may also collect personal information, only for specific situations. Personal information consists of information that can be used to identify the user. For example, email and name of users that ask for support (by using our website) can be used by us to respond and help them to solve their requests.

We will not share our information with third party. We may share our information only to satisfy any applicable law, regulation, legal process, subpoena or governmental request; to enforce the privacy policy and/or terms of use, including investigation of potential violations thereof; to detect, prevent or otherwise address fraud, security or technical issues; to respond to claims that any content published violates any right of a third-party; to protect the rights, property or personal safety of us, our users or the general public; when we are undergoing any change in control, including by means of merger, acquisition or purchase of all or substantially all of the assets of us; pursuant to your explicit approval prior to the disclosure; to let our carefully selected partners and affiliates serve you with advertisements; to collect, hold and/or manage your Personal information through our authorized Third Parties providers of certain products or services (including, as applicable, their affiliates as necessary to provide us with the requested services), as reasonable for business purposes, which may be located in a country that does not have the same data protection laws as your jurisdiction.

Anonymous and non-personal information

We develop products and services to enforce privacy of our users. We are focused to secure data software and we want to protect our user’s data about privacy.

We may collect anonymous and non-personal information to give support to users and to improve quality of our products, giving our users the best experience that is possible.

All data are used in a way that cannot identify you.

Using this data we can improve our products and services. Advertising on our apps and websites is used to keep our free products free.

Collected data can be used mainly for analytics purpose, to help our internal strategies about segmented marketing, to obtain statistical information in aggregate way, and to improve our current products or create new products to satisfy the users’ needs.

We protect the information we collect. By using our products or services, you agree to the collection, use and sharing of your data in accordance with this Privacy Policy.

What about collected anonymous and non-personal information?

Anonymous and non-personal information include:

  • operating system and version;
  • browser;
  • kind of devices;
  • information about the usage of our apps and websites;
  • language;
  • channels used to reach our products and websites (URL, referrals, and so on…);
  • information about where our products and services are used, including approximate location;
  • other information that are useful and can be used for analytics purposes (read also the following section about Analytics Tools).

We collect also non-personal data to make money from our free offerings so we can keep them free, including:

  • advertising ID (associated with device);
  • Mobile network used to connect to our apps and websites;
  • ISP (Internet Service Provider) used to connect to our apps and websites;

Some of non-personal data can potentially contain information that might identify the user. However, in this case, we treat data as personal data and we anonymize this information, by aggregating it with other information that cannot make possible any personal identification.

Personal information

We may collect personal information for the following reasons:

  • to offer support services to our users (for example, email and name of users that ask for support can be used by us to respond and help them to solve their requests);
  • to enable purchasing and/or downloading of specific products by specific users (for example, users that previously bought a mobile product with in-app purchase, like a full version, can restore it after the hard reset of the device);
  • to provide information about new and upgraded products;
  • to provide other information requested by users (connected with the use of our apps and sites);

We may collect information when users provide us information, or when users use our apps and sites. Collection is also done automatically through the use of technical elements like, for example, cookies (for analytics purposes).

What about collected personal information?

We collect some personal information only when user provide it to us (for example, when user send us a request of support by using our websites or apps).

In this case, collected personal information can include:

  • Name;
  • Email;
  • Telephone number;
  • Payment information (only for activities connected to transactions completed by users).

Other personal information can be collected automatically when the user access our apps and websites.

In this case, collected personal information can include:

  • IP address (Internet Protocol) of the user;
  • Kind of device;
  • Device ID numbers, Machine ID, IMEI, or MEID;
  • Data about geographic location based on GPS/Wi-Fi/communications network local information.

Sharing of information

Sharing of information collected from our users depends on whether it is anonymous / non-personal, or personal.

Anonymous and/or non-personal information:

Our apps and websites use some services offered by Google and WordPress Automattic for analytical and advertising purposes (for example, Google Analytics, AdMob for Android, and JetPack Stats for WordPress).

So, we may share anonymous and/or non-personal information with these third parties and may publicly display aggregate or anonymous information (for example, concerning the main infections and malware detected during specific timeframes).

Personal information:

We don’t share personal information collected from our users to third parties.

We may share your personal data only in these cases:

  • when necessary to deliver the product or service you require such as with a payment card provider who we use to process your credit card transaction;
  • when required to protect and defend the rights or property of our legal entity, our products, our websites, or our services;
  • when necessary to protect the personal safety, property or other rights of the public, our legal entity or customers;
  • when authorized by law or necessary to comply with a valid legal process;

Protection of gathered information

Information that we can collect are stored on protected servers. Special measures are taken to protect information and access is restricted to a limited number of authorized persons, who need the access in order to administer our websites and apps and ensure their proper functionality, especially with regard to technical support.

Analytics Tools

We use Google Analytics to get information about usage of our apps. It allows us to better understand how our websites and apps are used, and to make better decisions about design and writing.

For further information about Google Analytics and information that are gathered, please, refer to the Google Analytics Terms of Service.

Only for our website and only for the analytical purposes, we use JetPack Stats for WordPress (Automattic).

For further information about JetPack Stats and information that are gathered, please, refer to the JetPack Stats’s Privacy Policy.

In general, analytics and advertising partners may collect additional information such as device identifiers, ip addresses, geo-location information and any other information that may help to segment the users to serve them better. Our third party providers may also store such information on the Users device via generally accepted industry technologies used within the apps, such as “cookies” and local storage.

Advertise

We accept advertisements, in various formats (such as banners, interstitials, etc.) from Third Parties ad networks which may be displayed in our mobile apps. Note that if you click on any of these advertisements, the advertisers may use cookies and other tracking technologies (such as tracking pixel agent or visitor identification technology, etc.) to collect data regarding advertisement performance, your interaction with such ads and our apps and your interests (which may include, non personal and/or personal information such as device and network information, unique identifiers, gender, age and geo-location about you) in order to serve you advertisements and for the legitimate business interests of such Third Parties ad networks. We recommend that you review the terms of use and privacy policy of any third party advertisers with whom you are interacting before doing so. Their privacy policy, not ours, will apply to those interactions. In addition, we at our discretion, advertise other apps. Such advertisements are not directed towards specific users but are rather broadly posted to cross promote our other apps.

Cookies and Local Storage

When you access or use the Apps, we and/or our Third parties may use industry-wide technologies such as “cookies”, web beacons and local storage (or other similar technologies), which store certain local information on your device (“Local Storage”) which may enable automatic activations of certain features (such as user preferences), monitoring of use of the Apps (counting Users who visit certain pages, use certain tools, viewed certain advertisements, etc.), frequency capping (for example, not show an ad multiple times after it reaches a certain threshold, etc.) and making the User’s App experience and usage simpler, more relevant, convenient and effortless. Such information is locally stored in the User’s Device. We and/or Third Parties may access such information. Third Parties may use both session cookies and persistent cookies. Such Local Storage used by the apps may store non-personal information as well as User persistent identifier, geo-location data and more. It is easy to prohibit and/or delete the Local Storage using options provided by your device and/or by uninstalling the app from your device. Most browsers and platforms will allow you to erase cookies from a device, block acceptance of cookies, or receive a warning before a cookie is stored. Please follow specific instruction provided by the technology provider and/or Third Parties privacy policies to disable and/or erase Local Storage. Your app experience may be affected by this and may be limited.

Changes to this Privacy Policy

The terms of this Privacy Policy will govern the use of the Apps and any information collected therein. We reserve the right to change this policy at any time, so please re-visit the page frequently to check for any changes. All changes to this Privacy Policy are effective immediately as they are published and your continued use of the Apps on or after the publishing the policy will constitute acceptance of, and agreement to be bound by, those changes.

At any time, you can find the current and updated revision of this Privacy Policy on the website https://www.travappsmobile.com

Further information

If you have any questions concerning this Privacy Policy, you are most welcome to send us an email at the address you find on Google Play, or in our apps, or in our sites. We will make an effort to reply within a reasonable timeframe.